Frequently Asked Questions

What methods of payments do you accept?

We accept all major credit and debit cards

What currency do you take payments?

All payments must be made in GBP- Pound Sterling

Is Collection available from location?

Yes, we allow you to collect from our warehouse

What is your address?

Vita Collection Unit C Woolley Street, Cheetham Hill, Manchester M88WE

What couriers do you use?

We use DPD and UPS for the majority of our deliveries.

How do you handle returns?

We must be notified of any returns via the website or phone, quoting your order number and name. Please check our Returns page for more information.

What is my goods don't arrive?

If you're goods haven't arrived within 7 days please contact us, via the contact form or via phone. We will then get in touch with the courier and resolve this for you.